Frequently Asked Questions
Everything you need to know about your Herboxa shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own measurements to ensure a perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Items must be in their original packaging to be eligible for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are the fabrics sustainably sourced?
Herboxa is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our seasonal collections.